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I have had some issues with Eleven2 before, and Site5 have not had a good reputation over the past couple of years after starting off very well.
HostNine are, however, great and I use them myself. HostGator are also pretty good, but I would also recommend InnoHosting and Downtown Host
why no mention of MT? is there something i should know?
However, you have to make sure you're reselling hosting from a reliable provider. Recently, a web host's servers got hacked, and about 100,000 sites were deleted (some were recovered, but others are gone for good). The web host offered really cheap hosting, but they didn't back up their servers.
A lot of resellers were really upset because they had a lot of angry customers with deleted sites. Resellers complained that the hosting company was making them look bad, so I guess when it comes down to it, you as the reseller will get the blame.
To sum it up, be very careful about who you buy hosting from when you're a reseller. Hope that helps!
Similar thing happened one of my friends before. He had a pretty successful web design company and decided to move into reselling. He didn't do much research into the company he chose and in the end they screwed up big time.
They also failed to backup their data and a lot of his clients sites were lost. Of course they weren't too happy about it and he got the blame. Word got around and not only was his venture into reselling pretty much downhill from there, but his web design wing also suffered from bad word of mouth.
In the end he had to go through an entire rebrand and pretty much start from scratch, save for a few understanding clients. Pretty pricey lesson to learn. Little bit more research would have saved him a lot of cash!
now i don't really care for godaddy, but what are my other options for wanting to provide hosting but NOT provide hands on tech support for my customers?
They also lie big. They advertise 24/7 support. However if you have a problem Friday afternoon, you're not going to get ANY help till at the very earliest Monday afternoon.
Horrible Host. I unwittingly signed up to be a reseller with them several years ago. I pre-paid in full and have not used the hosting at all for the past year and a half. I still own it of course since i pre-paid for it, but I will not be renewing, and no clients of mine will ever be hosted with them.
I've done my best to spread the word about how bad of a host they are, and have seen many others doing the same. DONT host with Eleven2
Is it safe to do?
It's pretty safe once you know what you are doing and you have done all your research beforehand. Knowledge is certainly power in this case.
Had many a frantic call from clients using Eleven2 and 1and1. Nothing worse when they are angry with you and you aren't near a computer, or, can't get AIM support to answer.
That being said, I use Eleven2 (which all of my clients hate) however, it works for me as the cpanels are awesome and I can do just about anything with my knowledge (designer, not a coder).
So, until I hire a crew of people to handle up on everything web, I will let my clients use their own hosting (affiliated by me, hopefully).
jb
btw : Great blog and an excellent resource! Keep it up Danny.